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Home Delivery Information

Once you find the Rental games you would like to rent on www.funquest.store, add them to your shopping cart and go through our quick and easy payment process (checkout).

Exact delivery time will depend on the accuracy of the delivery address details you provide. We normally deliver the rented arcades at the selected time and date. We make every effort to deliver Arcades within the estimated delivery time, however, occasional delays are possible due to unforeseen circumstances.

 Delivery Address

Rental Games ordered from www.funquest.store can be delivered only in Kuwait. We currently cannot deliver to any other location. All goods must be signed for by an adult aged 21 years or over, on delivery. You must ensure that you give the correct delivery address when printing the invoice that will enable prompt and timely delivery to you and other customers.

Therefore, do ensure that you provide the following information:
- Governorate
- Block number
- Street number
- Building Number
- Contact person
- Contact person Number

Change in Delivery Address

If there is a change in the delivery address after your invoice has been made, we can accept a direct phone instruction due to security reasons, you may contact our Customer Service Center.

Delivery Confirmation

We like to keep you informed of the status and time of your delivery. We will try to contact you before scheduling delivery to provide you information on delivery timings. We use our best efforts to accommodate your preferred delivery timings and date. However, you may note that such timings are for indicative purposes. The actual time of delivery may vary due to various uncontrollable delays that may occur.

Payment Policy

Once your order has been placed, you will be directed to a 3rd party payment gateway to complete your order, cash accepted upon request. A representative from Elevated Entertainment Co. will contact you to confirm the order and delivery address details.

Delivery Terms and Conditions

In case of absence of the customer, delivery is considered complete, if any family member or home house cleaner domiciling at the same address of the customer signs the invoice/delivery note.
Products are considered as delivered in a good condition, on time, upon the acceptance of the delivery note by you or your representative.
The products will be delivered only in Kuwait.